Why Accounts Get Suspended

1. Foreign IP Detection
Aion 2 servers are region-specific, like Taiwan and Japan. Logging in from the U.S., Europe, or other outside regions can trigger an automatic flag. NCSOFT’s system treats these foreign IPs as high-risk, which can result in permanent bans.

2. Inconsistent Login Locations
Switching between regions quickly—like hopping from U.S. → Hong Kong → Japan → Taiwan—looks like suspicious account sharing. This can trigger temporary restrictions or anti-bot measures.

3. Macro Use and Auto-Farming
Using third-party software or peripherals to automate tasks—like farming or collecting pets—is a major reason for enforcement. NCSOFT actively detects these activities, and confirmed users often face 30-day bans plus deletion of all Kinah and items.

4. Exploiting Glitches
Bugs that allow infinite Kinah or other unfair advantages have led to mass bans. Even unintentional participation in known exploits, especially in dungeons like SR, can trigger account suspension.

5. VPN and Launcher Issues
Logging in via the PURPLE launcher without a VPN in the correct region (e.g., Taiwan) can immediately flag your account. Some tunneling services like ExitLag may not prevent these automatic security checks.

6. Anti-Bot “Soft Locks”
Sometimes you’ll see “Account Blocked” messages that aren’t permanent bans. These are automated anti-bot measures requiring captcha or email/SMS verification to resolve.

How to Prevent or Resolve Issues

• Use One-Time Passwords (OTP): Activating OTP can reduce automated security locks.
• Keep Consistent Routing: Always log in with a VPN in your chosen region and stick to it for every session.
• Manual Verification: If restricted, look for a “Verify” button in the launcher to complete a captcha and unlock your account.
• Official Appeals: If you feel your account was mistakenly caught in a ban wave, contact NCSOFT support. Be aware some regional branches, like Taiwan, may require support tickets in Chinese.

Playing safely and following these steps can save you from losing your hard-earned progress. In Aion 2, staying consistent and avoiding shortcuts is the fastest way to enjoy the game without interruption.